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🧩 MiniCross
Support & Help Center
Need Help? We're here to help you get the most out of MiniCross! Find answers to common questions below or contact our support team directly.
📱 Getting Started
How to Play MiniCross
- Daily Puzzles: Each day features a new 5×5 mini crossword puzzle
- Solving: Tap on a clue to highlight the corresponding word in the grid
- Typing: Use your device's keyboard to enter letters
- Navigation: Swipe or tap to move between clues and grid squares
- Completion: Fill in all squares correctly to complete the puzzle
Features Overview
- Check: Verify if your current answers are correct
- Reveal: Show the correct letter(s) for selected squares
- Clear: Remove incorrect letters from the grid
- Statistics: Track your solving streaks and completion times
- Cloud Sync: Your progress syncs across all your devices
❓ Frequently Asked Questions
Q: When do new puzzles become available?
A: New MiniCross puzzles are released daily at midnight in your local timezone. If you don't see a new puzzle, try refreshing the app or checking your internet connection.
Q: Can I play previous puzzles?
A: Currently, MiniCross focuses on daily puzzles. Each day brings a fresh challenge! We're considering adding an archive feature in future updates.
Q: How does the streak system work?
A: Your streak increases by 1 each day you complete a puzzle. If you miss a day, your streak resets to 0. Partial completions don't count toward your streak.
Q: Will my progress sync between devices?
A: Yes! When you sign in with your account, your puzzle progress, statistics, and streaks automatically sync across all your devices.
Q: Is MiniCross free to play?
A: Yes, MiniCross is completely free to download and play. All daily puzzles and features are available at no cost.
Q: Can I play offline?
A: Once a puzzle is downloaded, you can solve it offline. However, you'll need an internet connection to download new puzzles and sync your progress.
🔧 Troubleshooting
App Not Loading or Crashing
Step 1: Force close the app and restart it
Step 2: Check your internet connection
Step 3: Restart your device
Step 4: Update the app from the App Store
Step 5: If issues persist, contact support with your device model and iOS version
Puzzle Not Appearing
Step 1: Check your internet connection
Step 2: Pull down to refresh the main screen
Step 3: Sign out and sign back in to your account
Step 4: Contact support if no puzzle appears after 24 hours
Progress Not Syncing
Step 1: Ensure you're signed in to your account on all devices
Step 2: Check that you have a stable internet connection
Step 3: Force close and restart the app
Step 4: Contact support with details about which devices aren't syncing
📞 Contact Methods
🔒 Privacy & Account
Data Privacy
We take your privacy seriously. For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.
Account Deletion
To delete your account and all associated data, please email us at contact@potudo.com with the subject "Account Deletion Request". We'll process your request within 30 days.
Data Export
You can request a copy of your personal data by emailing contact@potudo.com. We'll provide your data in a commonly used format within 30 days.
📋 System Requirements
- iOS: iOS 12.0 or later
- Storage: At least 50 MB of available space
- Network: Internet connection required for downloading puzzles and syncing
- Compatibility: iPhone, iPad, and iPod touch
🔄 App Updates
We regularly update MiniCross with new features, improvements, and bug fixes. Make sure to keep your app updated through the App Store to enjoy the latest enhancements.
How to update:
- Open the App Store on your device
- Search for "MiniCross" or check your Updates tab
- Tap "Update" next to MiniCross